The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

One of the modern missions of PR is to smooth out the digital barriers between a business and its target audience.

Using an AI detector to catch a modern LLM is like sending a 1990s-era MS Office Paperclip Helper to fight a T1000 from the Terminator movies. The LLM is a trillion-parameter model trained on ...

Microsoft Copilot AI had its first losing week picking NFL games in Week 5. Will the chatbot be able to bounce back in Week 6?

Openai's Newly Launched Sora 2 Makes AI's Environmental Impact Impossible To Ignore. OpenAI's recent rollout of its new video generator Sora 2 marks a watershed moment in AI. Its ability to generate ...