Microsoft has long been pushing Office and OneDrive users to save their documents to the cloud by default. Now, the company is getting even more aggressive with a feature coming to Microsoft Word.

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Plus, on-demand pay in QuickBooks Payroll, why your next employee may come from TikTok, and seven other technology ...