Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

Here’s how a Starbucks SBUX-0.52%decrease; red down pointing triangle visit is supposed to go today: You walk in the door and the barista looks you in the eye, smiles and says, “Welcome to Starbucks.” ...

From Eddie McGee to Taylor Hale, here's what all of the 'Big Brother' winners have been up to since they conquered their seasons.

Motoi Okamoto, a former developer at Nintendo and now steward for the Silent Hill franchise at Konami, has taken to social media to comment on whether game directors might be considered "incompetent" ...