The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Mobile MES is not merely about transferring PC functionalities to mobile phones or tablets; it represents a complete re-engineering of production management processes. Utilizing the portability, ...

Baltimore Sports & Life college football analyst Mike Lowe talks about what we've seen so far after four weeks and previews ...