A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...

LINE THAILAND DEVELOPER CONFERENCE 2025, Empowering Thai Developers in the AI-Driven Era, Showcasing AI and LINE MINI App as ...

In 2025, expect these tools to get sharper. Regulatory pressure isn’t slowing down, investors care more than ever about true ...