The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

The YOUR COMPUTER HAS BEEN BLOCKED Tech Support Scam is an web browser advertisement shown by scammy remote tech support companies that try to scare visitors into thinking that they are infected so ...

The U.S. Federal Trade Commission’s game of whack-a-mole with Windows tech support scammers continues. The FTC and the State of Florida recently announced the temporary shut down of several businesses ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

Windows 10 support is ending, but you can receive an extra year of security updates by taking advantage of this program.