Last year, a Harvard study on chatbots drew a startling conclusion: AI companions significantly reduce loneliness. The researchers found that “synthetic conversation partners,” or bots engineered to ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

Because AI hasn't quite yet been infused into every single Microsoft product and service, the company today announced a new AI chat bot template for its Teams Toolkit for Visual Studio Code. Microsoft ...

We surveyed 730 coders and developers about how (and how often) they use AI chatbots on the job. The results amazed and disturbed us. Code created AI. That much is obvious. Less obvious is the extent ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

Hackers and propagandists are turning to generative artificial intelligence chatbots like ChatGPT to make their operations seem more convincing to native English speakers, a senior official at the ...

Samsung Electronics has banned the use of ChatGPT and other AI-powered chatbots by its employees, Bloomberg reported, becoming the latest company to crack down on the workplace use of AI services amid ...

A new wave of chat bots like ChatGPT use artificial intelligence that could reinvent or even replace the traditional internet search engine. By Nico Grant and Cade Metz Nico Grant and Cade Metz talked ...